{"id":7959,"date":"2026-05-19T11:28:22","date_gmt":"2026-05-19T09:28:22","guid":{"rendered":"https:\/\/ibiboat.com\/?page_id=7959"},"modified":"2026-06-08T13:17:21","modified_gmt":"2026-06-08T11:17:21","slug":"politicas-de-cancelacion-y-reembolso","status":"publish","type":"page","link":"https:\/\/ibiboat.com\/en\/politicas-de-cancelacion-y-reembolso\/","title":{"rendered":"Cancellation and Refund policies"},"content":{"rendered":"<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\">In <strong>Ibiboat<\/strong>, ( <strong><em>Abastecimientos y trabajos ibiza, S.L.<\/em><\/strong> ) nuestra prioridad es asegurar que cada experiencia sea perfecta. Entendemos que los imprevistos pueden ocurrir, por lo que hemos dise\u00f1ado una pol\u00edtica de cancelaci\u00f3n clara y equitativa para todas las partes.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>1. Cancelaciones por parte del Cliente<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-medium-font-size\"><strong>Con m\u00e1s de 60 d\u00edas de antelaci\u00f3n:<\/strong> Se devolver\u00e1 el <strong>100%<\/strong> del importe abonado (exceptuando gastos de gesti\u00f3n bancaria si los hubiera).<\/li>\n\n\n\n<li class=\"has-medium-font-size\"><strong>Entre 30 y 15 d\u00edas de antelaci\u00f3n:<\/strong> Se retendr\u00e1 el <strong>50%<\/strong> del importe total de la reserva como concepto de penalizaci\u00f3n y reserva de fecha.<\/li>\n\n\n\n<li class=\"has-medium-font-size\"><strong>Con menos de 15 d\u00edas de antelaci\u00f3n:<\/strong> No se proceder\u00e1 a la devoluci\u00f3n de ning\u00fan importe, ya que la embarcaci\u00f3n ha sido bloqueada exclusivamente para su grupo, impidiendo otras reservas.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>2. Cancelaciones por Condiciones Meteorol\u00f3gicas (Seguridad)<\/strong><\/h4>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>La seguridad es innegociable<\/strong>. En caso de condiciones meteorol\u00f3gicas adversas (viento excesivo, estado del mar peligroso o tormentas que imposibiliten la navegaci\u00f3n seg\u00fan criterio de nuestro Capit\u00e1n):<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-medium-font-size\"><strong>Opci\u00f3n A (Re-programaci\u00f3n):<\/strong> Intentaremos mover la reserva a otro d\u00eda disponible de su estancia, este t\u00e9rmino es de mutuo acuerdo entre el cliente y la empresa.<\/li>\n\n\n\n<li class=\"has-medium-font-size\"><strong>Opci\u00f3n B (Reembolso):<\/strong> Si no es posible encontrar una nueva fecha, se proceder\u00e1 al <strong>reembolso \u00edntegro<\/strong> de la reserva, garantizando total transparencia.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>3. Procedimiento de Devoluci\u00f3n<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list has-medium-font-size\">\n<li class=\"has-medium-font-size\">Todas las devoluciones se realizar\u00e1n mediante el mismo m\u00e9todo de pago utilizado en la reserva original.<\/li>\n\n\n\n<li>El plazo estimado de procesamiento es de <strong>5 a 10 d\u00edas h\u00e1biles<\/strong>, dependiendo de su entidad bancaria.<\/li>\n\n\n\n<li>En caso de cancelaciones dentro de los plazos permitidos, se emitir\u00e1 una factura rectificativa o nota de cr\u00e9dito correspondiente.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>4. &#8220;No Show&#8221; (Incomparecencia)<\/strong><\/h4>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\">En caso de que el cliente <strong>no se presente en el punto de encuentro y hora acordados y sin previo aviso<\/strong>, o, <strong>se retrasar\u00e1 1 hora<\/strong>, se considerar\u00e1 el servicio como realizado y disfrutado; y no se proceder\u00e1 a ning\u00fan tipo de devoluci\u00f3n.<\/p>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"gb-element-f34843de alignfull\" style=\"--inline-bg-image: url(https:\/\/ibiboat.com\/wp-content\/uploads\/Ibiboat-fondo-de-olas.webp)\">\n<div class=\"gb-element-32e7964c alignfull\" style=\"--inline-bg-image: url(https:\/\/ibiboat.com\/wp-content\/uploads\/Ibiboat-fondo-de-olas.webp)\">\n<div class=\"wp-block-group alignfull has-background-color has-contrast-color has-text-color has-link-color has-medium-font-size wp-elements-f439ea897f987a782acd5cda7088af07\" style=\"min-height:40vh;margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--60);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--60);padding-left:var(--wp--preset--spacing--40)\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-container-core-group-is-layout-73ba516b wp-block-group-is-layout-constrained\">\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns alignwide has-base-3-color has-text-color has-link-color wp-elements-fdd58f686c5e21e8a14482d0e94a79ed is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\" style=\"font-size:18px\">\n<div class=\"wp-block-column is-vertically-aligned-center has-contrast-color has-text-color has-link-color wp-elements-965a81755cd919c58467c49aab483083 is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-center has-base-color has-text-color has-link-color wp-elements-6bfd62830826f122ffdd61a1294368d4 wp-block-paragraph\" style=\"font-size:33px\"><strong><a href=\"https:\/\/www.google.com\/search?sca_esv=a3d84300357be008&amp;biw=2133&amp;bih=1012&amp;sxsrf=ANbL-n4qN1VprF7Lql1zPjCi2BkdgYXK_g:1776679130876&amp;q=ibiboat+direcci%C3%B3n&amp;ludocid=9200591566417850513&amp;sa=X&amp;ved=2ahUKEwjH5ObDlfyTAxWYg_0HHWIeO90Q6BN6BAgmEAI\">Address<\/a>:&nbsp;<\/strong><\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-text-align-center has-global-color-7-color has-text-color has-link-color has-medium-font-size wp-elements-e8817a688ac13c7ff6f14330ea5d1b62 wp-block-paragraph\"><a href=\"https:\/\/www.google.com\/maps\/place\/\/data=!4m2!3m1!1s0x24d694dcff55c085:0x7faf114867ca7091?sa=X&amp;ved=1t:8290&amp;ictx=111\">Carrer de Porreres, 3, local 14, 07817<\/a><\/p>\n\n\n\n<p class=\"has-text-align-center has-base-color has-text-color has-link-color has-medium-font-size wp-elements-58d97fadd85a0890d6f2eb58e434321e wp-block-paragraph\"><a href=\"https:\/\/www.google.com\/maps\/place\/\/data=!4m2!3m1!1s0x24d694dcff55c085:0x7faf114867ca7091?sa=X&amp;ved=1t:8290&amp;ictx=111\"> Sant Jordi de ses Salines, Balearic Islands<\/a><\/p>\n\n\n\n<p class=\"has-text-align-center has-base-color has-text-color has-link-color has-medium-font-size wp-elements-9afb3eafd0e8c2ca20d4e429962584e1 wp-block-paragraph\"><strong>Phone:&nbsp;<\/strong><a href=\"https:\/\/www.google.com\/search?q=ibiboat&amp;sca_esv=a3d84300357be008&amp;sxsrf=ANbL-n6KLn5BUcWFCaYszHaa9H0Lg9-llA%3A1776679122464&amp;ei=0vjladD3G8eH9u8Pgr-saA&amp;biw=2133&amp;bih=1012&amp;ved=0ahUKEwjQqOW_lfyTAxXHg_0HHYIfCw0Q4dUDCBE&amp;uact=5&amp;oq=ibiboat&amp;gs_lp=Egxnd3Mtd2l6LXNlcnAiB2liaWJvYXQyBBAjGCcyCRAAGIAEGBMYDTIJEAAYgAQYExgNMgkQABiABBgTGA0yCRAAGIAEGBMYDTIIEAAYExgNGB4yCBAAGBMYDRgeMggQABgTGA0YHjIIEAAYExgNGB4yCBAAGBMYDRgeSNYlUPEfWPEfcAF4AZABAJgBdKABdKoBAzAuMbgBA8gBAPgBAZgCAqACjQHCAgoQABiwAxjWBBhHmAMAiAYBkAYIkgcDMS4xoAeDB7IHAzAuMbgHfcIHBTItMS4xyAcPgAgA&amp;sclient=gws-wiz-serp#\">651 92 81 97<\/a><\/p>\n\n\n\n<p class=\"has-text-align-center has-base-color has-text-color has-link-color has-medium-font-size wp-elements-dc837abf1f4d65794b22545cac8b543e wp-block-paragraph\"><strong><a href=\"https:\/\/www.google.com\/search?sca_esv=a3d84300357be008&amp;biw=2133&amp;bih=1012&amp;sxsrf=ANbL-n4qN1VprF7Lql1zPjCi2BkdgYXK_g:1776679130876&amp;q=ibiboat+horario&amp;ludocid=9200591566417850513&amp;sa=X&amp;ved=2ahUKEwjH5ObDlfyTAxWYg_0HHWIeO90Q6BN6BAgoEAI\">Hours<\/a>:&nbsp;<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center has-base-color has-text-color has-link-color has-medium-font-size wp-elements-12999e91af66c9b886103819c76ddc87 wp-block-paragraph\">Open&nbsp;\u00b7 09:00 until 22:00<\/p>\n\n\n\n<p class=\"has-text-align-center has-base-color has-text-color has-link-color has-medium-font-size wp-elements-3b2a1aebac5d66b6fcb87e2efb179b52 wp-block-paragraph\"><strong>Island of Ibiza<\/strong><\/p>\n<\/blockquote>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div style=\"height:24px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center has-base-color has-text-color has-link-color wp-elements-682194994121eb91f25d898608650318 wp-block-paragraph\" style=\"font-size:33px\"><strong>Notices and Policies<\/strong><\/p>\n\n\n<nav class=\"has-text-color has-base-color has-small-font-size items-justified-center is-vertical no-wrap wp-block-navigation is-content-justification-center is-nowrap is-layout-flex wp-container-core-navigation-is-layout-78359f14 wp-block-navigation-is-layout-flex\" aria-label=\"Menu\"><ul class=\"wp-block-navigation__container has-text-color has-base-color has-small-font-size items-justified-center is-vertical no-wrap wp-block-navigation\"><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link has-medium-font-size\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/ibiboat.com\/en\/politicas-de-cancelacion-y-reembolso\/\"><span class=\"wp-block-navigation-item__label\">Cancellation and Refund policies<\/span><\/a><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link has-medium-font-size\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/ibiboat.com\/en\/politica-de-cookies\/\" target=\"_blank\"  ><span class=\"wp-block-navigation-item__label\">Cookie policy<\/span><\/a><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link has-medium-font-size\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/ibiboat.com\/en\/aviso-legal\/\" target=\"_blank\"  ><span class=\"wp-block-navigation-item__label\">Legal Notice <\/span><\/a><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link has-medium-font-size\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/ibiboat.com\/en\/politicas-de-privacidad\/\" target=\"_blank\"  ><span class=\"wp-block-navigation-item__label\">Privacy policy <\/span><\/a><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link has-medium-font-size\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/ibiboat.com\/en\/poligeneralestica-de-privacidad\/\" target=\"_blank\"  ><span class=\"wp-block-navigation-item__label\">General policies privacy<\/span><\/a><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link has-medium-font-size\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/ibiboat.com\/en\/trabaja-con-nosotros\/\" target=\"_blank\"  ><span class=\"wp-block-navigation-item__label\">Work with us<\/span><\/a><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link has-medium-font-size\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/ibiboat.com\/en\/alquiler\/\" target=\"_blank\"  ><span class=\"wp-block-navigation-item__label\">Our rental conditions<\/span><\/a><\/li><li class=\"has-small-font-size wp-block-navigation-item wp-block-navigation-link has-medium-font-size\"><a class=\"wp-block-navigation-item__content\"  href=\"https:\/\/ibiboat.com\/en\/servicios\/\" target=\"_blank\"  ><span class=\"wp-block-navigation-item__label\">More Services<\/span><\/a><\/li><\/ul><\/nav><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div style=\"height:24px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center has-base-color has-text-color has-link-color wp-elements-d379224f6fa4cb7c72944ce4ccb3c816 wp-block-paragraph\" style=\"font-size:33px\"><strong>Follow us<\/strong><\/p>\n\n\n\n<div class=\"wp-block-group has-base-color has-text-color has-link-color wp-elements-4f2eecd879480e95b38a424faadd7820 is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-35affd85 wp-block-group-is-layout-flex\">\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer wp-container-content-e1bb55cb\"><\/div>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><a href=\"https:\/\/www.instagram.com\/ibiboats?igsh=aGRocXF5dDd4dzVv\" data-type=\"link\" data-id=\"https:\/\/www.instagram.com\/ibiboats?igsh=aGRocXF5dDd4dzVv\">Instagram<\/a><\/p>\n<\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><a href=\"https:\/\/ibiboat.com\/en\/\"><img decoding=\"async\" width=\"1280\" height=\"1280\" src=\"https:\/\/ibiboat.com\/wp-content\/uploads\/2026\/04\/Logotipo-Photoroom.png\" alt=\"Logotipo ibiboats\" class=\"wp-image-75\" style=\"width:250px\" srcset=\"https:\/\/ibiboat.com\/wp-content\/uploads\/2026\/04\/Logotipo-Photoroom.png 1280w, https:\/\/ibiboat.com\/wp-content\/uploads\/2026\/04\/Logotipo-Photoroom-768x768.png 768w\" sizes=\"(max-width: 1280px) 100vw, 1280px\" \/><\/a><\/figure>\n<\/div><\/div>\n<\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>En Ibiboat, ( Abastecimientos y trabajos ibiza, S.L. ) nuestra prioridad es asegurar que cada experiencia sea perfecta. Entendemos que los imprevistos pueden ocurrir, por lo que hemos dise\u00f1ado una pol\u00edtica de cancelaci\u00f3n clara y equitativa para todas las partes. 1. Cancelaciones por parte del Cliente 2. Cancelaciones por Condiciones Meteorol\u00f3gicas (Seguridad) La seguridad es &#8230; <a title=\"Cancellation and Refund policies\" class=\"read-more\" href=\"https:\/\/ibiboat.com\/en\/politicas-de-cancelacion-y-reembolso\/\" aria-label=\"Read more about Pol\u00edticas de Cancelaci\u00f3n y Reembolso\">Read more<\/a><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_maradigma_boats_mode":"","_maradigma_is_boat_page":false,"_maradigma_page_boat_id":"","footnotes":""},"class_list":["post-7959","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/ibiboat.com\/en\/wp-json\/wp\/v2\/pages\/7959","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ibiboat.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ibiboat.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ibiboat.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ibiboat.com\/en\/wp-json\/wp\/v2\/comments?post=7959"}],"version-history":[{"count":8,"href":"https:\/\/ibiboat.com\/en\/wp-json\/wp\/v2\/pages\/7959\/revisions"}],"predecessor-version":[{"id":9661,"href":"https:\/\/ibiboat.com\/en\/wp-json\/wp\/v2\/pages\/7959\/revisions\/9661"}],"wp:attachment":[{"href":"https:\/\/ibiboat.com\/en\/wp-json\/wp\/v2\/media?parent=7959"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}